join the team

Vacancies at City Bouldering

We’re obsessed with creating spaces and experiences that our community can come together and feel totally at home, because it’s in these states that we are able to perform at our best, break outside our comfort zones and have fun whilst doing it.

Are you keen to work as part of our fantastic team at City Bouldering?  If so, check out our current list of vacancies below.

Maintenance Manager

We’re looking for a maintenance manager with a background in facilities maintenance, construction or trades to maintain and improve our climbing gym facilities across our 3 London sites (Aldgate, White City and Stratford). This role can be full time or part-time with opportunity to get involved in new builds and other aspects of the climbing business for the right individual.

The Role:

·        Identify practical and cost-effective solutions to a wide range of maintenance and facilities related issues. Issues will range from larger improvements to our centres (e.g. adding a heating system or converting a café space to a gym) to smaller handyman type items (e.g. replacing fixtures and fitting or building shelves).

·        Hire and manage specialist contractors to ensure solutions are implemented to a high standard in a timely manner and take care of smaller handyman type repairs/improvements yourself.

·        Conduct inspections of facilities and safety checks to ensure compliance.

·        Keep maintenance records, equipment and spares organised and secure.

·        The role can be full time or part time between 3-5 days a week depending on your skill set and willingness to get involved with other areas of the business.

Skills and Qualifications:

·        Strong problem-solving skills to be able to understand the problem and identify a practical solution.

·        Excellent attention to detail and a positive, proactive attitude.

·        Ability to work independently and prioritise tasks effectively.

·        Knowledgeable about H&S requirements and safe working systems.

·        Ability to work in a fast-paced entrepreneurial environment.

·        Prior experience in maintenance, facilities management, trades or a related field.

·        Interest in climbing is desired but not essential.

Benefits:

·        Salary of 30-40k FTE based on experience and skill set, with potential for growth.

·        Free climbing across London

·        Fun and supportive working environment, with company climbing trips.

·        Trade discounts on climbing shoes and equipment from our suppliers.

How to Apply:

Please send your CV to serge@citybouldering.co.uk along with a brief introduction outlining your suitability for the role and why you want to work for a rock-climbing gym. We’re looking for someone to start right away (with some flexibility) and will be interviewing candidates over the coming weeks.

Team Member

White City Bouldering is looking for friendly and passionate staff to drive forward the company’s vision of making climbing fun, social and accessible for all. As a team member you are at the forefront of creating an atmosphere where customers can have fun, relax, meet new friends and old, and improve their fitness in an inclusive climbing environment, underpinned by the highest standards of safety, cleanliness, customer service and positive team engagement.

The ideal team member will be passionate about climbing, self-motivated, enjoy working with children and be able to help ensure our customers have a fantastic experience during every visit leaving them looking forward to their next. We are passionate about supporting our team and their professional development, so if you think you have the right energy but not enough experience we strongly encourage you to apply!

The job will include a mixture of reception work, cleaning, coaching, and much more. Shift times can vary throughout the week with a combination of day time, evenings and weekends.

‍Responsibilities

  • Ensuring the safety of all customers and maintaining the centre’s facilities
  • Managing reception, chatting with customers, making coffee and floor walks
  • Running Introduction classes, parties and coaching for beginners and children (+4 year olds)
  • Helping keep facilities clean and tidy
  • Being proactive in an area that you’re passionate about, for example running a weekly social meet

Essential Skills:

  • An outgoing and vibrant personality
  • Excellent customer service skills
  • Experience working with children (+4 year olds)
  • Computer literate
  • Ability to use initiative and solve problems
  • Experience working in a fast-paced role
  • Able to communicate clearly and politely, both verbally and in writing
  • A desire to work hard and become part of our team
  • Passionate about climbing

Desirable Skills:

  • Experience of working in the climbing industry, and with auto-belays
  • Foundation Coach Trained or/and FUNdas 1 & 2
  • Personal climbing experience
  • Experience working in hospitality, retail, a leisure facility or fitness industry
  • Passionate about climbing again!

Our offer:

  • £12.25p/h + holiday pay
  • Industry standard holidays and pension contributions
  • Free climbing across many centres in London & coffee at work (of course!)
  • Staff discounts on climbing equipment and clothing
  • Outdoor climbing trips paid for by work
  • Fully funded training and qualifications
  • Fun and supportive working environment
  • Opportunity to learn and explore a career in the climbing industry
  • Accelerated career progression opportunities in a fast growing company

We have a full training program, so if you think you have the right energy but not enough experience apply anyway!

Hours and Location

We operate on a flexible agreement with c.20-30hours p/w for Team Members at our centre based in White City

How to apply

Please email your CV to louis@citybouldering.co.uk,along with a short introduction, and a description of why you’re applying for the role and why you’d be a good fit here. Interviews will start as early as w/c 27th January 2025. We look forward to seeing your application!